Return & Refund Policy
Thank you for shopping for your commercial container and fleet parts with us. Please review our policy regarding returns and refunds carefully before placing an order.
All Sales Are Final
Due to the commercial and specialized nature of our heavy-duty trailer and container parts, all sales are strictly final.
- We do not accept returns, exchanges, or cancellations once an order has been processed.
- We do not issue refunds or store credit for change-of-mind purchases, ordering incorrect part numbers, or overstocking.
Double-Check Your SKUs
It is the customer’s sole responsibility to ensure that the correct part numbers (e.g., specific CIMC SKUs) are selected before finalizing checkout. If you are unsure about compatibility, please contact our team for assistance prior to submitting your order.
Damaged or Defective Items
We take great pride in our products. In the rare event that your order arrives damaged during transit or contains a manufacturing defect, please contact our customer support team within [Insert number, e.g., 48 hours / 3 business days] of delivery. You must provide your order number and clear photographic proof of the damage so we can review the issue and arrange for a replacement.
Need help?
Contact us at {email} for questions related to refunds and returns.
[email protected] or Call 801-661-3900